Partner network / teal, orange and peach

A channel partnership proposal from a software vendor to a managed service provider that could resell its product. It covers the opportunity in the partner’s client base, margin as seats grow, how a sale works, the first 90 days, the partner team, security, support and agreement terms, a similar partner’s results and three partner tiers.

Software Reseller and Channel Partnership Proposal

<h1 style="font-family:Instrument Sans;font-weight:700;line-height:1.04;text-align:left;color:#135249"><span style="font-size:clamp(40px,8.8cqw,104px)">Channel<br>partnership</span></h1>

<p style="font-family:Inter;color:#135249;text-align:left;font-size:18px;line-height:1.5">Proposal for {{CLIENT_COMPANY}}<br>by {{SELLER_COMPANY}}</p>

Overview

<h2 style="font-family:var(--proposal-font-heading);font-size:clamp(28px,4.2cqw,44px);line-height:1.14;font-weight:700">Thank you for the partner call</h2><p style="font-size:clamp(20px,2.1cqw,23px);line-height:1.5">You want a backup service you can sell to every client, on your own terms, without a second support desk to manage.</p>

Introduction

<h2 style="font-family:var(--proposal-font-heading);font-size:clamp(28px,4.2cqw,44px);line-height:1.14;font-weight:700">The opportunity in your client base</h2><p style="font-size:clamp(20px,2.1cqw,23px);line-height:1.5">From your PSA tool and the onboarding audit you shared.</p>

Relying on Microsoft’s default retention

Your monthly margin at Silver as seats grow, USD

<p>Based on our list price of $6 per seat a month. At Silver you buy at $4.20 and keep $1.80 per seat if you sell at list. You set your own price.</p>

The opportunity

<h2 style="font-family:var(--proposal-font-heading);font-size:clamp(28px,4.2cqw,44px);line-height:1.14;font-weight:700">How a sale works</h2><p style="font-size:clamp(20px,2.1cqw,23px);line-height:1.5">Four steps, all in the partner console.</p>

<p>Register the client. Nobody else, including us, can sell to them for 90 days.</p>

Register

<p>Quote at your own price. The console shows your cost and margin on every line.</p>

Quote

<p>Add the client in minutes. The first backup starts the same day.</p>

Set up

<p>We invoice you once a month for all seats. You bill your clients your way.</p>

Bill

<p><strong>Not included:</strong> first-line support for your clients, which your service desk handles with our help, and hardware or on-site restores.</p>

How it works

<h2 style="font-family:var(--proposal-font-heading);font-size:clamp(28px,4.2cqw,44px);line-height:1.14;font-weight:700">Your first 90 days</h2><p style="font-size:clamp(20px,2.1cqw,23px);line-height:1.5">Starting on {{START_DATE}}.</p>

First 90 days

<h2 style="font-family:var(--proposal-font-heading);font-size:clamp(28px,4.2cqw,44px);line-height:1.14;font-weight:700">Your partner team</h2><p style="font-size:clamp(20px,2.1cqw,23px);line-height:1.5">Named people, not a shared inbox.</p>

<p>{{SELLER_NAME}}, your main contact for pricing, deal registration and quarterly reviews.</p>

Channel manager

<p>Helps your engineers through certification and your first ten client setups.</p>

Partner engineer

<p>Writes the launch email and webinar with you, under your brand.</p>

Partner marketing

<p>Open around the clock for restores, with a reply within 30 minutes for urgent cases.</p>

Partner support desk

Your partner team

<h2 style="font-family:var(--proposal-font-heading);font-size:clamp(28px,4.2cqw,44px);line-height:1.14;font-weight:700">Support, security and terms</h2><p style="font-size:clamp(20px,2.1cqw,23px);line-height:1.5">What your clients will ask you, and what you will sign.</p>

<p>Audited to SOC 2 Type II and ISO 27001.</p><ul><li>Data encrypted in transit and at rest</li><li>Multi-factor sign-in required on the partner console</li><li>Backups kept separate from Microsoft and Google, so a compromised account cannot delete them</li></ul>

Security

<p>You choose the region for each client.</p><ul><li>United States, Canada, United Kingdom, European Union or Australia</li><li>Data never leaves the region you choose</li><li>Retention set per client, from 30 days to unlimited</li></ul>

Data location

<p>Your service desk is first line. We are second line for you.</p><ul><li>Urgent restores: around the clock, reply within 30 minutes</li><li>Other questions: reply within four business hours</li><li>A partner knowledge base and restore guides you can share</li></ul>

Support

<p>A 12-month partner agreement that renews each year.</p><ul><li>Partner prices fixed for 12 months</li><li>Seats added or removed monthly, with no minimum per client</li><li>60 days’ notice to leave; your clients’ backups stay available for 90 days</li></ul>

Agreement

Support, security and terms

<h2 style="font-family:var(--proposal-font-heading);font-size:clamp(28px,4.2cqw,44px);line-height:1.14;font-weight:700">Results for a similar partner</h2><p style="font-size:clamp(20px,2.1cqw,23px);line-height:1.5">A managed service provider in Ohio, six months after joining.</p>

Results for a similar partner

<h2 style="font-family:var(--proposal-font-heading);font-size:clamp(28px,4.2cqw,44px);line-height:1.14;font-weight:700">Partner tiers</h2><p style="font-size:clamp(20px,2.1cqw,23px);line-height:1.5">Each tier sets your margin and a yearly purchase commitment, used as you add seats. We recommend Silver.</p>

Authorised

Silver

Gold

<p>Prices are in USD and exclude tax. List price is $6 per seat a month for Microsoft 365 or Google Workspace and $4 for each laptop. This proposal is valid until {{VALID_UNTIL}}.</p>

Partner tiers

<h2 style="font-family:var(--proposal-font-heading);font-size:clamp(28px,4.2cqw,44px);line-height:1.14;font-weight:700">Common questions</h2>

Questions

<h2 style="font-family:var(--proposal-font-heading);font-size:clamp(28px,4.2cqw,44px);line-height:1.14;font-weight:700">Next steps</h2><p style="font-size:clamp(20px,2.1cqw,23px);line-height:1.5">How we start.</p>

Software Reseller and Channel Partnership Proposal - Preview