Cookie Policy

1. Introduction

This Cookie Policy explains how Xirosys Cloud Pvt Ltd ("Xirosys", "we", "us", or "our") uses cookies and similar technologies on the Propovo website and application (collectively, the "Service"). This Cookie Policy should be read alongside our Privacy Policy, which explains how we use your personal information.

By using Propovo, you consent to the use of cookies and similar technologies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use the Service.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website or use an online service. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

Cookies allow a website to recognize your device and remember if you've been to the website before. Cookies can also be used to remember settings and preferences, help you navigate between pages efficiently, and generally improve your browsing experience.

3. Types of Cookies We Use

We use the following types of cookies on Propovo:

• Essential Cookies: These cookies are necessary for the Service to function properly. They enable core functionality such as user authentication, session management, security features, and account access. You may disable these by changing your browser settings, but this may affect how the Service functions.
• Performance/Analytics Cookies: These cookies help us understand how users interact with the Service by collecting and reporting information anonymously. This helps us improve proposal creation features, user interface design, and overall platform performance.
• Functionality Cookies: These cookies enable the Service to provide enhanced functionality and personalization, such as remembering your proposal preferences, theme selections, auto-save settings, and dashboard customizations.
• Targeting/Advertising Cookies: These cookies may be set through our Service by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements about business and proposal-related services on other sites.

4. Specific Cookie Usage in Propovo

In the context of our proposal management platform, cookies are used for:

• User Sessions: Maintaining your login status and user preferences across browser sessions
• Proposal Auto-Save: Storing temporary proposal data locally to prevent data loss during editing
• Theme Preferences: Remembering your selected themes and customization settings
• Analytics: Tracking proposal engagement metrics, feature usage, and platform performance
• Security: Preventing unauthorized access and protecting against fraudulent activities

5. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to provide enhanced functionality and analyze usage patterns. These cookies may include:

• Analytics Cookies: We use Google Analytics to help us analyze how our Service is used, which proposal features are most popular, and how we can improve the user experience. These cookies collect anonymous information about your use of the Service.
• Email Service Cookies: Our email delivery services may use cookies to track email open rates and link clicks for proposal notifications and platform updates.
• Payment Processor Cookies: Our payment processors (such as Stripe) may use cookies to process subscription payments securely and prevent fraudulent transactions.
• Support System Cookies: Our customer support tools may use cookies to provide better assistance and track support interactions.

6. How Long Do Cookies Stay on My Device?

The length of time a cookie will remain on your device depends on whether it is a "persistent" or "session" cookie:

• Session Cookies: These cookies only last for as long as your online session, and disappear from your device when you close your browser. We use session cookies for security and temporary data storage during proposal editing.
• Persistent Cookies: These cookies stay on your device after your browser has been closed and last for the period of time specified in the cookie (typically 30 days to 2 years). We use persistent cookies to remember your login status, preferences, and settings.

7. Cookie Management

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

You can manage your cookie preferences in the following ways:

• Browser Settings: You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block essential cookies, you may not be able to access all features of Propovo, including proposal editing and account management.
• Third-Party Opt-Outs: For third-party cookies, you can opt out directly with the third party. For example, to opt out of Google Analytics, you can visit Google Analytics Opt-out.
• Account Settings: You can manage some cookie preferences through your Propovo account settings, including analytics and marketing communications preferences.

8. Similar Technologies

In addition to cookies, we may use other similar technologies on our Service, such as:

• Local Storage: We use HTML5 LocalStorage to store proposal drafts locally on your device for auto-save functionality and to prevent data loss during editing sessions.
• Web Beacons: Small graphic images (also known as "pixel tags" or "clear GIFs") that may be included in our emails to track proposal delivery notifications and platform communications.
• Session Storage: Temporary storage used during your browsing session to maintain state information and provide a smooth user experience while creating and editing proposals.

9. Impact of Disabling Cookies

If you choose to disable cookies, the following Propovo features may be affected:

• You may need to log in each time you visit the platform
• Your theme preferences and settings may not be saved
• Auto-save functionality for proposals may not work properly
• We may not be able to remember your dashboard layout preferences
• Some security features may not function correctly

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

If we make material changes to this Cookie Policy, we will notify you by updating the date at the top of this page and, in some cases, may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification).

11. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

Email: support@propovo.com

Subject Line: Cookie Policy Inquiry

Xirosys Cloud Pvt Ltd
Delhi, India