Ecommerce Retention Program Proposal
Ecommerce retention proposal with customer groups, a second-order plan, subscriptions and three monthly plans.
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Make this template yours
A clear structure
A starting point for the scope, pricing and next steps you want to share
Ready to edit
Keep useful sections and replace the content with your client details
Your brand
Choose the colors, fonts and imagery that fit your business
About this template
What’s in the Ecommerce Retention Program Proposal
11 parts, in the order your client reads them. Every part is editable: keep what fits the job, rewrite the rest and add your own.
Overview
Introduction
You want more of your first-time customers to come back, without giving away margin on every second order.
Your customers
From your Shopify customer data for the last 12 months.
Our recommendation
In your data, customers who order twice are three times as likely to order a third time, so every later step builds on it.
What is included
Everything in the recommended plan, Retention programme.
First 90 days
Cohort analysis, product use times and a review of every message a new customer receives.
Who you will work with
Retention programmes for 22 beauty, food and household brands on Shopify since 2019.
Results for a similar client
A haircare brand, and what changed in six months.
Covers: The client, The work, The result
Monthly fee
Three plans. We recommend Retention programme.
Questions
Subscribers get 10% off, which is half your usual code, and they order more often. We report margin per subscriber every month.
Next steps
Pick a plan and any extras, then accept on this page.
Frequently Asked Questions
What should I change before sharing?
Replace sample names, scope, dates and prices with your client details. Review the terms and remove any section that does not apply.
What should I include?
Include the scope, deliverables, timing, pricing and next step your client needs. Keep each section focused on the decision rather than a fixed page count.
Can I customize sections and branding?
Absolutely. You can edit copy, reorder sections, and apply your logo, colors, and fonts directly inside Propovo's editor. Full customization is available.
How do I use this template?
Preview the template here, then create a Propovo account to customize it. Check the pricing page for current trial terms and plan limits.
Ready to make it yours?
Add your scope, pricing and brand. Preview the client experience before sharing.